Old Post Office Pavilion – Frequently Asked Questions

Old Post Office Pavilion FAQs

Dining/Coupons Application to Perform
Clock Tower Tours Parking/Metro
Special Event Rentals Schedule of Events
Food Allergy Inquiry Employment
Contact Us Inquiries


Dining/Coupons

Check out our Dining Coupon

Q When are the restaurants at the Old Post Office Pavilion open?
A Our restaurant hours are the same as our normal Pavilion hours which are as follows:

Winter Schedule (Labor Day to March 27)
Monday - Saturday, 10 am - 7 pm
Sunday, 12 pm - 6 pm
*Clock Tower tours are not available after 4:30 on Thursday.

Summer Schedule (March 28 to Labor Day)
Monday - Saturday, 10 am - 8 pm
Sunday, 12 pm - 7 pm
*Clock Tower tours are not available after 4:30 on Thursday.

Q Does The Old Post Office Pavilion have a meal voucher program for large groups?
A Yes! We have dining coupons perfect for large groups of 20 or more. To order meal vouchers from us, click here.

Q Where can I find the dining voucher order form?
A Dining voucher order forms can be found at the top of the Dining section on our Shop & Dine page. Order forms for the vouchers can also be found on our Contact Us page.

Q Are there a minimum number of participants needed for the voucher program?
A Dining coupons are available for purchase for groups of 20 or more.

Q Is advance notice required to purchase the dining vouchers?
A Yes. We ask that you allow up to two weeks between order and shipping. If you need them sooner, please contact us.

Q How quickly can I expect vouchers to arrive in the mail?
A Coupons are sent via U.S. mail. Please allow two weeks for shipping.

Q What can I purchase with the dining vouchers?
A Vouchers are valid at any dining establishment at The Old Post Office.

Q Do the dining vouchers have to be used at the same place?
A Your group has the freedom to select which restaurant each participant is interested in enjoying - however, each individual can use the voucher at just one establishment.

Q What do I get for a dining voucher?
A One dining voucher is valid for one entrée, a drink, and a dessert from a single establishment.

Clock Tower Tours

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Q What are the hours for Old Post Office Clock Tower Tours?
A Clock Tower Tours are available:

Labor Day to Memorial Day
Monday - Saturday, 9 am - 5pm
Sunday, 10 am - 6 pm

Memorial Day to Labor Day
Monday - Saturday, 9 am - 8 pm
Sunday, 10 am - 6 pm

Q How much does the tour cost?
A The Clock Tower Tour is free!

Q Is it possible to book tours in advance?
A Reservations are not taken to tour the Clock Tower.

Q Can anyone enter the Clock Tower or do we have to take an official tour?
A Because the clock tower is a registered historical landmark, tours are conducted only via a registered park officer.

SPECIAL Event Rentals

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Q Can I rent space for a private event?
A The Old Post Office is the perfect place for weddings, corporate events, charity balls and more! You can find a Special Event Application in the right hand column on our Events page.

Q Where can I get more information and an estimate on the fees and availability for an event at The Old Post Office?
A Our management office can answer any question you have, and check availability, share rental fees and more. Contact us!

Q Do you conduct walk-throughs for planning events?
A Absolutely. Walk throughs are typically available during normal business hours. Please inquire through our management office.

Q Do you have an in-house caterer for events?
A No we do not. Catering can be arranged through one of our restaurants or through your own cater.

Food Allergy Inquiry

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Q Where can I find nutrition information for your dining facilities?
A For specific food allergy information on individual restaurants at The Old Post Office, please check individual restaurant websites.

Q Can I contact someone regarding food allergy concerns?
A Any concerns regarding food allergies should be directed to the restaurant directly. As a back up, please feel free to contact our management office.

Q Where can I find information on gluten free foods at your dining locations?
A Please check individual restaurant websites.

Application to Perform

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Q I would like to perform at your facility. How can we apply?
A We are constantly conducting a call for performers for lunchtime performances. There is a Performance Request Application on our Contact Us page.

Q Is there a cost for us to perform at your facility?
A No. All performances are uncompensated and fee-free!

Q Can a bandstand perform?
A Typically, yes. To be approved as a qualified performer, you must first submit an audition CD. After your prescreening is accepted, you'll be contacted.

Parking/Metro

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Q Where do I park?
A Street and lot parking are available at many venues surrounding The Old Post Office, although the metro is your best bet, especially during busy downtown hours.

Q What is the closest metro station to your location?
A A metro stop is right across the street from The Old Post Office Pavilion!  To visit us via metro, stop at Metro Center on the red line or Federal Triangle on the blue and orange line. For details on routes, stops and planning your travel, visit the
Metro's website.

Schedule of Events

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Q Where can I find a list of events at The Old Post Office?
A A current list of entertainment at The Old Post Office is available on our Events page.

Employment

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Q How do I apply for a position at The Old Post Office?
A If you are interested in working in one of our restaurants or retail establishments, you should contact the retailer directly. For employment inquiries within the management office at The Old Post office, click here.

Contact Us Inquiries

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Q Can I rent space for a private event?
A The Old Post Office is the perfect place for weddings, corporate events, charity balls and more! Click here for a special events application.

Q Where can I get more information and an estimate on fees and availability for an event at The Old Post Office Pavilion?
A Our management office can answer any question you have, about availability, share rental fees and more. Contact us!

Q Do you conduct walk-throughs for planning events?
A Absolutely. Walk throughs are typically available during normal business hours. Please inquire through our management office.

Q Do you have an in-house caterer for events?
A No we do not. Catering can be arranged through one of our restaurants or through your own caterer.

Q What does the special event rental fee include?
A Exclusive access to all three levels of the Pavilion, existing tables and chairs, six event hours (from 6:00 p.m. to 12:00 a.m.) and the use of Grand Atrium stage, lighting and sound.

Q Does the rental include set up and tear down time?
A No, these hours are strictly reserved for the actual event. Set up and tear down time are separately negotiated, and may result in additional fees if advance set up is required.

Q Is it possible to rent additional hours?
A Unfortunately not. Six hours is the maximum number of rentable time and all events must come to a close around Midnight.

Q Do you have a special policy for the use of food vendors and liquor for weddings?
A We do not have a special policy for food, but if you wish to offer alcohol - either open or cash bar - on the premises, the Old Post Office Pavilion requires proof of a one-day liquor license from the District of Columbia and the proper required insurance.

Q Will there be a kitchen available on-site?
A No, however there is space for a warming dish station.

Q Is the security deposit refundable?
A Yes, unless incidental costs are incurred. The security deposit may be used to cover security, janitorial, engineering, electrical and administrative services.

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